Effective way to manage your works

What is ITIL?

ITIL is the most widely accepted approach for IT Service Management in the world.  It provides a practical, no-nonsense framework for identifying, planning, delivering and supporting IT services to the business. 

Effective way to manage your works (for ITIL consultant)

Monday: -   1^st Half of the day, last week review of Incident Problem and change Management.

2^nd half of the day goes in handling Incident or reading pending mails.

Tuesday: -   1^st half of the day surely goes in handling Major Incident

2^nd half of the day goes in PIR (Pot Implementation review)

Wednesday: Review all the incident and check which all incident needs a problem ticket.

Raise a problem ticket and schedule meeting with technical heads.

Thursday: 1^st half of the days go in Change management meeting. 2^nd of the day go in meeting with Technical heads for problem management review.

Friday: 1^st preparing the MOM of Problem Management and sending the same to Team Heads for review with their team.